Below are some common questions and answers regarding purchasing or product compatibility and usage.
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- Pre Sale Questions
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Pre Sale Questions
Commitment to ship within 3 days, usually same dayshipment
It usually arrives within 7-15 days after delivery, except in remote areas.
Currently our Zigbee motors use the Graffiti Zigbee 3.0protocol, to adapt to the Graffiti Zigbeegateway, which allows APP remote control and Alexa voice control. No other gateway can be used
Bluetooth motor, is using ble 5.0 protocol, there are3 control methods, the first, traditional remotecontrol, the second, using APP directly connected tothe motor, can achieve the same function as theremote control, can not be controlled remotely. The third, need a graffiti bluetooth gateway, canachieve APP control anytime, anywhere, also can Allexa voice control, we sell the gateway support bothZigbee and bluetooth!
If you are remodelling your roller blinds for the first time, I suggest you to read this blog of ours thatcan help you to choose and remodelling your roller blineds, if you still don't know how to choose afterreading it, you can contact us for your recommendation!
How to Match the Right Motor for Your Blinds/Shade