Free standard shipping on orders over $300
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
【DIY ELECTRIC BLINDS】Replaceable Vertilux 6-700-cm-25E. This is battery / solar powered wireless remote control motor features a long life RF Roller Shade Motor with Built-in Lithium-ion Battery
【1 1/2 BLIND MOTOR】 This is default option for retrofit installations where wiring to a power source is not possible, Compatible with roller shade on a 1.5" Rollease Tube. All you need are the motor components. Simply pull out the clutch and insert the motor
【ROLLER SHADE MOTOR CHARGING】Built-in lithium battery is expected to provide approximately 365 cycles of operation (depends on shade size) before needing a charge. That means you'll only need to plug in the optional external battery charger twice a year or so
【RF CONTROL TECHNOLOGY WITH MULTI POSITIONS】The shade motor stores the limits set by the remote controls. With the momentary press of a button you can command the shade to go to the Full up or Full Down position, can be programmed for up 6 stopping positions (4 intermediate) At the touch of a button you can raise, lower and even pre-programme stop places to hold the blind at different heights down the window.
【RETROFIT CONSIDERATIONS&PARTS INCLUDED】This is bare motor doesn't come with remote, plug charger and mounting hardware. AC123 Remote Control: please search AC123-06 ,Solar charger for motorized blinds: 8.4V Solar Panel
【24 HOURS SERVICE】Contacted your customer service to aske for assitance to get in touch with the seller regarding getting the female power cord end or anything else issues, eg wrong size, Broken item, Stopped working, missing parts or How To Measure for Blinds TUBE
Parameters
Package Listing:
Motor Kit:
Bare Motor:
Our global express shipping service covers a wide range of countries and regions. If you are unsure whether your location is covered, please contact our customer service team at sale@rollerhouses.com (Reply within 24 hours) for clarification.
(Luxembourg, Switzerland, Macao SAR, Norway, Iceland, Qatar, United States, Singapore, Denmark, Ireland, Netherlands, Australia, Sweden, Austria, Finland, Germany, Belgium, Canada, Hong Kong SAR, United Arab Emirates, Kuwait, Brunei, Taiwan, Saudi Arabia, Bahrain, Oman, France, United Kingdom, Japan, South Korea, Italy, New Zealand, Spain, Slovenia, Malta, Cyprus, Czech Republic, Estonia, Portugal, Greece, Slovakia, Poland, Lithuania, Latvia, Hungary, Croatia, Montenegro, Russia, Belarus, Kazakhstan, Uruguay, Malaysia, Chile, Thailand, Kazakhstan, Seychelles, Palau, Costa Rica, China, Mexico, Turkey, Mauritius, Panama, Brazil, Romania, Argentina, Antigua and Barbuda, Bulgaria, Saint Kitts and Nevis, Croatia, Gabon, Latvia, Saint Lucia, Lithuania, Russia, Saint Vincent and the Grenadines, Grenada, Hungary, Poland, Belarus, Turkmenistan, Mexico, Bulgaria, Dominica, Malaysia, Maldives, Uruguay, Costa Rica, Lebanon, Panama, Brazil, Romania, Argentina, Kazakhstan, Chile, Antigua and Barbuda, Bulgaria, Saint Kitts and Nevis, Croatia, Gabon)
Shipping Method | Order valve | Shipping fee | Estimated time |
Free Shipping | No | No free shipping | |
Ordinary Delivery | ALL | $5 | 7-15 business days |
FAST Express | $100 and up | $20 and up (Consult customer service at the time of purchase) | 3-7 business days |
The return policy is only suitable for our official site product. We will not take any responsibility for other websites that sell Rollerhouses products. Please do check everything carefully after you receive the parcel, and any man-made damage except DOA (Dead-On-Arrival) would not be covered. If your item has been damaged in transit or becomes faulty in the warranty period, please email us with pictures or video to show the problem. All unauthorized returns will not be accepted.
Note: All explaining authorization belongs to Rollerhouses. If you have any problems, please don't hesitate to contact us.
Rollerhouses accept returns within 60 days of the delivery date. Restriction may apply to certain cases as described below and Returns Policy.
Please note: We inspect all returned items, item(s) must be new, unused, in original condition and box, including all parts, accessories, and packaging. You must contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items.
Reasons Supporting Free Return |
Details |
Solution / Remark |
Wrong item sent
|
If you received our product not the same as the product listing obviously, you could send the product photos to us. We will return them for you after confirmation. |
Free Return (Seller pays for shipping) |
Pure product quality issues | Items are damaged and I can't work | Free Return (Seller pays for shipping) |
Reasons Not Supporting Free Return |
Details |
Solution / Remark |
Arrived too late |
Rollerhouses will not accept the free return if the delivery is delayed due to the logistics company's reasons. |
Shipping costs will be the responsibility of the buyer. |
No longer want it |
Receive the item but change the mind / order it by mistake / price changes |
Shipping costs will be the responsibility of the buyer. |
Doesn't match the description |
Receive the item not the same as the product description or image |
Contact our customer service team for a suitable solution |
Without manual or non-standard manual |
/ |
Contact our customer service team for text or video installation operating manual |
ordered by mistake |
Buy the wrong version of product. |
Shipping costs will be the responsibility of the buyer. |
didn’t like the color/quality |
/ |
Not returning |
Note: We have no responsibility for items stained or damaged accidentally in the usage caused by the user's mistake.
All refunds will be credited to your original form of payment.
Returns
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Note:Customers will only be charged once at most for shipping costs(this includes returns); No-restocking to be charged to the customers for the return of the product.
And we accept shipping method as e-Packet,China Post and fast shipping as DHL and FeDex.And if you have any other options for shipping,please contact us to confirm first,or we are not able to receive them.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days,usually within 48 hours.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sale@rollerhouses.com (Reply within 24 hours) ,we will check it for you again.
Great product would recommend works as expected and great seller experience
Overall I'm happy. This is what selectblinds.com uses. I'm buying a replacement motor to have since we broke the connector. I will also post a video of how to fully reset the remote and factory reset the motor and program.
Good to know we can buy them on Amazon.
Created custom shade using 10' EMT 1-1/4" conduit and shade fabric. Motor slid inside after filing slight amount off the drive and support wheels without allowing any slippage inside the conduit. The mounts supported the shade fine and the motor is powerful enough to roll the shade up and down. The problem I've had is with trying to set the limits to get the motor to stop at the top and bottom to keep it from over-rotating. The instructions require removing and re-adding the remote to clear the limits. I've successfully added the remote again after some trial and error since to process in the instructions was not correct but have not been able to set the limits properly yet.
The weather is still cold and will wait to for warmer weather before experimenting with this further.
Motor operates and installs as described and reasonably easy as I have done this before. When my four shades go up, this new motor is by far the slowest.
After contacting the same company who installed my curtains and getting a pricey quote, I decided to get these motors AND I am very happy with them that Ive decided to go ahead to expand and motorize all of my home windows. At the end I saved $$ by doing it my self and I am extremely happy with the feel and look of all blinds moving in synchronization.
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