Free standard shipping on orders over $300
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
【Zigbee Motorized Window Coverings】ZigBee Windows Shade, Curtain Motor, , retrofittable kit for blind, integration with Tuya ZigBee gateways and work with Alexa, Google Home, SmartThings, Easy installation,No wiring or external batteries
【Compatible with Most Blinds】DIY motorized roller shade motor, the perfect solution to upgrade your existing manual window shades to a convenient remote-controlled system from homes, living rooms, bedrooms, offices, and hard-to-reach windows with cordless blinds, mini blinds, roller shades or cellular/honeycomb shades
【Product Benefits】Comes with 1.5"/38mm rubber fittings fits into the 1.5"/38mm roller shade tube. Please measure the ID&OD correctly. The motorized roller shade operates smoothly and quietly at 40db. With 1N.m lifting capacity, the shade motor can easily support shades up to 8 lb. If you have any questions about compatibility, our customer service team is readily available to assist you
【No Hardwiring Required&Solar Powered】You can easily and quickly automate your blinds without hiring a professional. Powered by solar panel of light sensor or charger(adaptor for DC5V/1) ensures long continuous working for 3-6 months(two shade movements per day)
【Smart Schedules&Voice Control】Set schedule and timer of your blinds, automate it to roll up at a certain time every morning. Voice Controlled Window Coverings With Alexa- Alexa, can you lower the shades
|
|||||||
Name |
|||||||
Built-in RF433 Remote Control |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
Built-in Tuya Zigbee |
✘ |
✘ |
✔ |
✘ |
✘ |
✘ |
✘ |
Built-in Bluetooth |
✘ |
✘ |
✘ |
✔ |
✘ |
✘ |
✘ |
Work with Alexa |
Need RF Hub (AC520-02 ) |
NO Hub |
Need Tuya Zigbee Hub |
Need Tuya Bluetooth Hub |
Need RF Hub (AC520-02 ) |
Need RF Hub (AC520-02 ) |
Need RF Hub (AC520-02 ) |
Power supply |
AC110V |
AC110V |
Rechargeable |
Rechargeable |
Rechargeable |
Rechargeable |
Rechargeable |
Energy Type |
Plug-in |
Plug-in |
Typc-C 5V |
Typc-C 5V |
Typc-C 5V |
DC8.4V (Female) |
DC8.4V (Female) |
Adaptive tube size |
38mm (1.5") |
38mm (1.5") |
38mm (1.5") |
32mm (1.25") |
17mm (0.67") and 25mm (1") |
38mm (1.5") |
28mm (1.125") |
Our global express shipping service covers a wide range of countries and regions. If you are unsure whether your location is covered, please contact our customer service team at sale@rollerhouses.com (Reply within 24 hours) for clarification.
(Luxembourg, Switzerland, Macao SAR, Norway, Iceland, Qatar, United States, Singapore, Denmark, Ireland, Netherlands, Australia, Sweden, Austria, Finland, Germany, Belgium, Canada, Hong Kong SAR, United Arab Emirates, Kuwait, Brunei, Taiwan, Saudi Arabia, Bahrain, Oman, France, United Kingdom, Japan, South Korea, Italy, New Zealand, Spain, Slovenia, Malta, Cyprus, Czech Republic, Estonia, Portugal, Greece, Slovakia, Poland, Lithuania, Latvia, Hungary, Croatia, Montenegro, Russia, Belarus, Kazakhstan, Uruguay, Malaysia, Chile, Thailand, Kazakhstan, Seychelles, Palau, Costa Rica, China, Mexico, Turkey, Mauritius, Panama, Brazil, Romania, Argentina, Antigua and Barbuda, Bulgaria, Saint Kitts and Nevis, Croatia, Gabon, Latvia, Saint Lucia, Lithuania, Russia, Saint Vincent and the Grenadines, Grenada, Hungary, Poland, Belarus, Turkmenistan, Mexico, Bulgaria, Dominica, Malaysia, Maldives, Uruguay, Costa Rica, Lebanon, Panama, Brazil, Romania, Argentina, Kazakhstan, Chile, Antigua and Barbuda, Bulgaria, Saint Kitts and Nevis, Croatia, Gabon)
Shipping Method | Order valve | Shipping fee | Estimated time |
Free Shipping | No | No free shipping | |
Ordinary Delivery | ALL | $5 | 7-15 business days |
FAST Express | $100 and up | $20 and up (Consult customer service at the time of purchase) | 3-7 business days |
The return policy is only suitable for our official site product. We will not take any responsibility for other websites that sell Rollerhouses products. Please do check everything carefully after you receive the parcel, and any man-made damage except DOA (Dead-On-Arrival) would not be covered. If your item has been damaged in transit or becomes faulty in the warranty period, please email us with pictures or video to show the problem. All unauthorized returns will not be accepted.
Note: All explaining authorization belongs to Rollerhouses. If you have any problems, please don't hesitate to contact us.
Rollerhouses accept returns within 60 days of the delivery date. Restriction may apply to certain cases as described below and Returns Policy.
Please note: We inspect all returned items, item(s) must be new, unused, in original condition and box, including all parts, accessories, and packaging. You must contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items.
Reasons Supporting Free Return |
Details |
Solution / Remark |
Wrong item sent
|
If you received our product not the same as the product listing obviously, you could send the product photos to us. We will return them for you after confirmation. |
Free Return (Seller pays for shipping) |
Pure product quality issues | Items are damaged and I can't work | Free Return (Seller pays for shipping) |
Reasons Not Supporting Free Return |
Details |
Solution / Remark |
Arrived too late |
Rollerhouses will not accept the free return if the delivery is delayed due to the logistics company's reasons. |
Shipping costs will be the responsibility of the buyer. |
No longer want it |
Receive the item but change the mind / order it by mistake / price changes |
Shipping costs will be the responsibility of the buyer. |
Doesn't match the description |
Receive the item not the same as the product description or image |
Contact our customer service team for a suitable solution |
Without manual or non-standard manual |
/ |
Contact our customer service team for text or video installation operating manual |
ordered by mistake |
Buy the wrong version of product. |
Shipping costs will be the responsibility of the buyer. |
didn’t like the color/quality |
/ |
Not returning |
Note: We have no responsibility for items stained or damaged accidentally in the usage caused by the user's mistake.
All refunds will be credited to your original form of payment.
Returns
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Note:Customers will only be charged once at most for shipping costs(this includes returns); No-restocking to be charged to the customers for the return of the product.
And we accept shipping method as e-Packet,China Post and fast shipping as DHL and FeDex.And if you have any other options for shipping,please contact us to confirm first,or we are not able to receive them.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days,usually within 48 hours.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sale@rollerhouses.com (Reply within 24 hours) ,we will check it for you again.
Writing a note for anyone considering these motor blinds.
Overall: Highly recommend.
Product: Quite, strong motor, very customizable for programming, integrates with Alexa (via the ZigBee Hub).
Customer Service: EXCELLENT
My experience:
I have 11 roller shades. I researched to find a quality shade and ordered 3 to test these out in a grouping before getting all 11.
Setup: Setup for the first motor takes a little while (an hour) to understand the first time. Once I understood how to setup, the remaining two took about 5 minutes each.
Recommendation:
1) Order a ZigBee hub for each floor. I have three blind upstairs and 8 downstairs. The range on the ZigBee hub might not cover the full house through walls. Hub is US~$25, so I ordered two.
2) You will not need a separate remote for every motor. Order the multi-channel remote for each floor. I ordered the 160channel for downstairs adn the 8 channel for upstairs. The multi channel remote is each to control each motor separatly, but groupoing will require the ZigBee hub. Alexa is each to communicate with the hub and setup very customized schedules. Eg. Use the hub to create a scene (i.e. group 3 shares in living room to open X% or close X Y%, group living room 3 shared to open X%, close Y%). Then use Alex to call that scene (i.e. Call one of those scenes or all the scenes). VERY customizable.
3) CHECK YOUR Tube dimension! Rollerhouses has all customer support through WhatsUp. Their headquarters in in China (I believe). Their support is extremely responsive and helpful. As as many questions as you want and they are very responsive to help you get the right shades. Take a picture of the tube end with a ruler and their support will help ensure you get the right caps. IMPORTANT: Many tubes have unique tabs positions in the inside of the tube, so the standard caps for the motors might not fit correctly. By takign a picture with the ruler, their support team will 3D print a custom cap for your motor ($5 each) and ship it with the shade. Be sure to add a little extra spacing for the print, otherwise you might need to sand down the cap edges slightly. I provided specs and the support team sent me three caps that perfectly met the specs, but I gave specs that were so exact, that I had to shave down the edges a bit. For the second grouping, I asked Rollerhouses to increase the spacing a bit. When placing the order, you specify your phone number if the notes and ROllershades will reference the WhatAp communication to print the correct cap specs.
4) Once you have the multi-channel remotes, you don't need to order the full kit for the remainign shades. You can order the "Motor Only" version (cheaper) which does not come with the remote (you wont need a remote for every motor). If you want to charge all of the motors simultaneously, you'll need a USBa-USBc corder for each motor. You can ask them to include a charging cord for each motor ($4 each), or buy a bundle online from Amazon or other supplier, or charge each motor in series (not ideal and it may take a few hours for each motor).
5) Instuctions: OK, not great. A little confusing getting the first setup with ZigBee, but once you have it figured out, takes about 5 minutes each.
6) ZigBee app allows for the motor to work forward or reverse. If you install the motor on the left side of the tube, it will work "forward", If you install on the right side of the tube, you need to set it as "reverse" so that UP and DOWN are intuitive. Both work seamlessly. NOTE: Once you set the top setpoint and bottom setpoint, when closed the AP considers it "100%" and open = 0%. Hence, when giving it direction on percentage to open or close, you are directing it to how "closed" you want it. e.g. "Alexa, Close shades 0%" would open that shades 100%.
Overall, they work fantastic! Quiet. super fast to setup each motor (once you work through setting up the first one), and customer support if fantastic.
Zigbee Blinds Motor Rechargeable 1.5"(38mm) For Alexa Google Home
The product is easy to install. Just works with the remote. The documentation supplied is great - clear and step by step instruction with illustration.
The product description however should be improved. The documentation said the motor torque is 0.8Nm. This is important but never mentioned in the listing, so potential customer may end up bought this motor but found it didn't perform as expected.
The documentation did mentioned there are other model with larger torque. This is what I would like so could the vendor provide more information ?
Bought this for Smart Life App with a zigbee hub. They work well, I automated the luminosity of my living room with a light sensor so I don't need to keep changing roll up/down times every other month. It helps me to control indoor temperature.
Marzo 2023 lamentablemente se ha da?ado uno de los motores que compre. Aunque el producto se ve de buena calidad solo me duro 2 meses.
Febrero 2023 compre 2 para empezar a experimentar con la automatizacin de mis cortinas. La instalacin al principio es algo difcil pero cuando ya entiendes como es el mecanizo instalando la segunda fue muy fcil. Ya llevo con ellas 2 semanas y son un excelente producto. Estoy esperando que tengan promocin para empezar a automatizar el resto de mis cortinas. La calidad se nota que es buena. Vamos a ver cuando dura la batera.
Thanks for subscribing!
This email has been registered!
Product | SKU | Description | Collection | Availability | Product Type | Other Details |
---|